Refund policy
What is your online return policy?
If you are unhappy with your purchase, we do accept returns and exchanges. Product must be in new condition, unworn, with original tags attached. You have 15 days from when you receive your order to send back your return. We reserve the right to deny refunds if the returned merchandise does not meet these requirements.
Please note that shipping costs are non-refundable. Customers are responsible for return shipping costs.
Items marked "Final Sale" are not eligible for return or exchange.
Please contact us at [email protected] for help with your return/exchange claim.
How do I return my order?
Email [email protected] to start your return.
Once your return is approved, pack up the items in the original packaging and box. Make sure to send your item back within 7 days of receiving your return authorization.
Include a copy of your packing slip with your return. If you don’t have a packing slip, please include the following information with your return:
- Full Name
- Email address
- Telephone number
- Your order confirmation number
- A note about why you’re returning the item(s).
When will I get my refund?
Once we receive, inspect and verify your return, please allow 3-4 business days for your return to be processed, and then 5-10 business days for your bank to post the refund to your account. Your refund can only be credited back to the original form of payment. We’ll send you an email confirmation when our team has processed your refund.